Privacy Policy for Happiz / Happiz Driver / Happiz Partner
Last Updated: 11 October 2024
At Happiz / Happiz Driver / Happiz Partner, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our app, Happiz / Happiz Driver / Happiz Partner. Please read it carefully.
1. Information We Collect
We collect different types of information from you to provide and improve our services:
- Personal Information: Your name, phone number, and email address when you sign up or interact with us.
- Location Information: We collect your precise location to provide location-based services such as finding nearby services, navigation, and delivery tracking.
- Contact List Information: We may access your contact list with your explicit consent to improve the user experience, such as enabling referrals, contact sharing, and inviting friends to use Happiz / Happiz Driver / Happiz Partner.
- Photo and Gallery Access: We may request access to your photos and media to allow you to upload images for services like profile pictures or service requests.
- Files and Media: Access to files is necessary to provide certain app features, such as uploading files for service needs.
- Notifications: We send push notifications to keep you informed about your order status, updates, and special offers. You can control this in your device settings.
2. Permissions We Request
- Location Permission: We require access to your location to provide features like real-time service tracking, nearby service provider recommendations, and navigation. We may also request background location access to continue offering location-based services even when the app is not in use.
- Contact List Permission: We request access to your contact list only if you choose to invite friends or share app-related information. We do not store or share your contact list data with third parties.
- Photo and Gallery Permission: This permission allows you to upload photos to the app. This is used for your profile or service-related features. We do not access or use your gallery without your consent.
- File and Media Permissions: Access to your files is required to upload documents, images, or other media for service requests or app usage. We handle all data with the utmost care and security.
- Notifications Permission: We send you notifications to keep you updated on important information regarding your services, promotions, or app updates. You can manage these settings within your app or device.
3. How We Use Your Data
We use the collected data for the following purposes:
- To provide and improve our services.
- To personalize your experience.
- To communicate with you, including sending notifications and updates.
- To enhance security and prevent fraud.
- To comply with legal obligations.
4. Data Security
We implement strict measures to safeguard your data against unauthorized access, alteration, and disclosure. However, no security system is completely infallible, and we cannot guarantee the security of your information.
5. Data Sharing
We do not sell or rent your personal data to third parties. However, we may share your data with trusted service providers who assist us in delivering our services, under strict confidentiality agreements.
6. Data Retention
We retain your data as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request the correction of any inaccurate data.
- Request the deletion of your data, subject to legal obligations.
- Opt out of receiving notifications by adjusting your device settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app, and we encourage you to review the policy periodically.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or your personal data, feel free to contact us at: